At Kidz101.com, we strive to provide a valuable and enriching experience for all our users. We understand that circumstances can change, and we are committed to offering a flexible and fair cancellation and refund policy.

Cancellation Policy

1. Flexible Cancellation: You can cancel your subscription at any time, no questions asked.
2. Easy Process: To cancel your subscription, simply log in to your account, go to the “Account Settings” section, and select “Cancel Subscription.”
3. Immediate Effect: Once you cancel, your subscription will be terminated immediately, and you will no longer have access to premium features.

Refund Policy

1. Full Refund Guarantee: If you are not satisfied with our service, you can request a full refund within 30 days of your subscription purchase.
2. How to Request a Refund:

• Log in to your account.
• Navigate to the “Account Settings” section.
• Select “Request Refund” and follow the prompts.
• Alternatively, you can contact our customer support team at contact@kidz101.com with your request.

1. Processing Time: Refund requests are typically processed within 5-7 business days. The refund will be credited to the original payment method used during the purchase.

General Details

• Eligibility: The refund policy applies to both new and renewing subscribers. Refunds are available for first-time subscriptions and renewals within the 30-day period.
• Partial Refunds: If you are outside the 30-day refund window, partial refunds may be considered on a case-by-case basis. Please contact our support team for assistance.
• Exceptions: Refunds are not applicable for one-time purchases of non-subscription products, such as individual courses or special event tickets.

Contact Us

If you have any questions or need further assistance with the cancellation or refund process, please do not hesitate to contact our customer support team:

• Email: contact@kidz101.com
• Phone: +91 9118 295 017
• Live Chat: Available on our website during business hours

At Kidz101.com, your satisfaction is our priority. We are committed to ensuring a positive and hassle-free experience with our services. Thank you for choosing Kidz101.com for your educational needs.